InMotion Hosting Review (2024)

InMotion Hosting is a prominent web hosting provider known for its reliable performance, robust security features, and exceptional customer support.

Established in 2001, InMotion Hosting offers a wide range of services, including VPS hosting and dedicated servers. But how does it stack up in 2024?

This in-depth review will examine every aspect of InMotion Hosting’s services, from its feature set and pricing to performance metrics and customer experiences, helping you determine if it’s the right choice for your web hosting needs.

Overview of InMotion Hosting

Founded in 2001, InMotion Hosting is an employee-owned and operated web hosting company based in Los Angeles, California.

Known for its commitment to open-source technology and excellent customer support, InMotion has grown to become one of the largest independent hosting companies in the world.

InMotion Hosting offers many services and web hosting solutions including:

• Shared Hosting
• WordPress Hosting
• VPS Hosting
• Dedicated Servers
• Reseller Hosting
• Website Builder
• Domain Registration and Management

InMotion Hosting Features

InMotion Hosting prides itself on offering a comprehensive set of features designed to provide a superior hosting experience. Let’s explore some of their standout offerings:

1. Free Domain: New accounts on most plans get a free domain registration for the first year.
2. Unlimited Resources: Many plans offer unlimited disk space, bandwidth, and email accounts.
3. Free SSL Certificates: All hosting plans come with a free SSL certificate, enhancing security and SEO.
4. Website Builder: BoldGrid, a WordPress-based site builder, is included for free with all hosting plans.
5. Free Website Transfers: InMotion offers free website transfers for new customers, making it easy to switch from another host.
6. 90-Day Money-Back Guarantee: One of the longest in the industry, giving users ample time to test the service.
7. SSH Access: Available on all plans, which is uncommon for shared hosting.
8. Multiple PHP Versions: Users can choose between different PHP versions for compatibility and performance.
9. SSD Storage: All plans use SSD storage, which can significantly improve website speed and performance.

InMotion Hosting Pricing Plans

InMotion Hosting offers a variety of plans to suit different needs and budgets. Let’s break down their primary hosting options:

Note: Prices may vary based on promotions and contract length.

Shared Hosting:

1. Core Plan:
   • Costs $2.99/month (with a 12-month commitment)
   • Supports 2 websites
   • Includes 100 GB SSD storage, free domain and SSL, unlimited bandwidth, and 10 email addresses
2. Launch Plan:
   • Costs $4.79/month (with a 12-month commitment)
   • Supports 25 websites
   • Includes unlimited GB NVMe SSD storage, free domain and SSL, unlimited bandwidth, and unlimited email.
3. Power Plan:
   • Starting at $4.79/month (with a 12-month commitment)
   • Supports unlimited websites
   • Includes unlimited GB NVMe SSD storage, free domain and SSL, unlimited bandwidth, and unlimited email.
4. Pro Plan:
   • Starting at $1.79/month (with a 12-month commitment)
   • Supports unlimited websites
   • Includes unlimited GB NVMe SSD storage, free domain and SSL, unlimited bandwidth, dedicated IP, and unlimited email.
   • Pro-level performance, 20x UltraStack Speed & Performance.

WordPress Hosting:

Inmotion Hosting offers three types of WordPress hosting, they are:

1. WordPress Hosting using cPanel, pricing starts at $3.49/month.
2. Managed WordPress Hosting, its pricing starts at $11.67/month.
3. WooCommerce Hosting, its pricing starts at $11.67/mo.

VPS Hosting:

VPS hosting plans start at $9.99 for “VPS 4 vCPU“, which includes 4 CPUs, 8GB RAM, 160 GB SSD storage, 5 TB Bandwidth, 2 Dedicated IPs, Free SSL, and DDoS Protection.

Dedicated Hosting:

Inmotion Hosting has 2 main Dedicated server plans, they are the Standard and the Commercial Class.

The Standard plans start at $35,00 for “Aspire“, which includes 4 CPUs/8 Threads, 16GB RAM, 1 TB SSD storage, 5 TB Bandwidth, 1 Dedicated IPs, and 10 GB Free Backup space.

InMotion Hosting Pros and Cons

To provide a balanced view, let’s explore the advantages and disadvantages of choosing InMotion Hosting:

Pros:

1. Excellent uptime and performance
2. U.S.-based customer support is available 24/7
3. 90-day money-back guarantee
4. User-friendly cPanel interface
5. Strong focus on customer education with extensive tutorials
6. SSH access is available on all plans
7. BoldGrid website builder included for free
8. Allows users to choose the datacenter they prefer

Cons:

1. No Windows-based servers (Linux only)
2. Datacenters only in the U.S., which may affect loading times for international visitors
3. Upsells during the checkout process can be annoying

Performance and Uptime

InMotion Hosting is known for its reliable performance. Here’s what you can expect:

Uptime:

InMotion Hosting offers a 99.9% uptime guarantee, which is industry standard. In our long-term testing, they consistently met or exceeded this promise, often achieving 99.99% uptime.

Read: Reasons Why Uptime is Important For Website Hosting?

Speed:

The website loading speed can vary depending on the hosting plan and website optimization. In our tests:

• Shared Hosting: The average page load time is 2.93 seconds, which is good for shared hosting.
• WordPress Hosting: Showed improved performance with average load times between 900ms to 1800ms.

InMotion uses SSD or NVMe SSD storage on all plans, which contributes to faster data retrieval and overall better performance compared to traditional HDD storage.

Customer Support

InMotion Hosting prides itself on its customer support, which is often cited as one of its strongest features:

Support channels:

• 24/7/365 U.S.-based support
• Live Chat: Available round-the-clock
• Phone Support: Toll-free number available
• Email/Ticket System: For non-urgent queries
• Knowledge Base

InMotion maintains an extensive knowledge base with articles, tutorials, and guides covering a wide range of topics. This resource is invaluable for users who prefer to troubleshoot issues independently.

Video tutorials:

The company offers a series of video tutorials on their YouTube channel, covering everything from account setup to advanced server management.

Community support:

InMotion hosts an active community forum where users can share experiences, ask questions, and get help from both InMotion staff and other users.

Support quality:

The quality of support is generally excellent. InMotion’s support team is known for being knowledgeable, patient, and helpful. They’re capable of assisting with both basic and advanced issues.

Response times are quick, with live chat queries often answered within minutes. Email support can take a few hours to a day, depending on the complexity of the issue.

User Experience

InMotion Hosting aims to provide a user-friendly experience for both beginners and experienced users:

Control panel:

InMotion uses cPanel, the industry-standard control panel known for its user-friendly interface. This makes it easy to manage domains, email accounts, databases, and more.

Account management panel (AMP):

InMotion’s custom Account Management Panel allows for easy management of billing, support tickets, and account details. It’s intuitive and well-organized.

Website builder:

InMotion includes the BoldGrid website builder for free. BoldGrid is a powerful, WordPress-based builder that offers:

• Drag-and-drop functionality
• Numerous responsive templates
• WooCommerce integration for e-commerce
• SEO tools

One-click installations:

InMotion offers easy installation of popular applications like WordPress, Joomla, and PrestaShop through Softaculous in cPanel.

Developer-friendly features:

For more advanced users, InMotion offers:

• SSH Access on all plans
• Git version control
• Multiple PHP versions
• Ruby, Pearl, and Python support

Security Features

InMotion Hosting takes security seriously and offers several features to protect your website:

• Free SSL Certificates: All hosting plans come with a free SSL certificate, ensuring encrypted connections between your website and its visitors.
• DDoS Protection: InMotion employs advanced DDoS protection measures to keep your website safe from attacks.
• Automatic Backups: InMotion performs regular backups of your website, which are included for free on all plans. These can be easily restored through cPanel.
• Hack Protection: InMotion uses several security measures to prevent hacking attempts, including Secure VPS and Premium Spam Protection.
• Security Updates: InMotion regularly updates all server software to patch any known vulnerabilities.
• Malware Protection: InMotion offers Sucuri Security, a comprehensive security suite, as an add-on for additional protection against malware and other threats.

InMotion Hosting Alternatives

While InMotion Hosting offers robust hosting solutions, it’s worth considering alternatives to ensure you find the best fit for your needs. Here are some popular InMotion Hosting alternatives:

1. Bluehost

• Official WordPress.org recommended host
• Slightly lower starting prices
• Free domain for the first year
• Best for: WordPress users and beginners

2. SiteGround

• Known for excellent performance and support
• Similar pricing to InMotion
• Advanced security features
• Best for: Users prioritizing performance and support

3. HostGator

• Lower starting prices
• User-friendly for beginners
• 30-day money-back guarantee
• Best for: Budget-conscious users and beginners

4. A2 Hosting

• Known for speed, especially with Turbo servers
• Developer-friendly features
• 30-day money-back guarantee
• Best for: Developers and high-performance needs

Comparison Table

Feature	InMotion	Bluehost	SiteGround	HostGator	A2 Hosting
Starting Price/mo	$2.99	$2.95	$2.99	$3.75	$1.95
Free Domain	Yes	Yes	Yes	Yes	No
Money-back Guarantee	90 days	30 days	30 days	30 days	30 days
Free SSL	Yes	Yes	Yes	Yes	Yes
Automatic Backups	Yes	Yes	Yes	Paid	Yes
U.S.-based Support	Yes	Partial	No	Partial	Yes

Conclusion

InMotion Hosting stands out as a solid choice in the web hosting market, particularly for small to medium-sized businesses and those who value excellent customer support.

Its strengths lie in its performance, feature-rich plans, and commitment to customer satisfaction.

The company’s focus on SSD storage, even on lower-tier plans, contributes to faster website loading times.

The inclusion of features like SSH access on all plans and the BoldGrid website builder adds value, especially for more tech-savvy users or those looking to create a website without coding knowledge.

InMotion’s 90-day money-back guarantee is one of the longest in the industry, providing ample time to thoroughly test their services.

Their U.S.-based support team is knowledgeable and available 24/7, which is a significant advantage for many users.

Read also:
HostGator Review
Spaceship.com Review
Hostinger Review