InMotion Hosting Review (2026)

InMotion Hosting is a prominent web hosting provider known for its reliable performance, robust security features, and exceptional customer support.

Established in 2001, InMotion Hosting offers a wide range of services, including VPS hosting and dedicated servers. But how does it stack up today?

This in-depth review will examine every aspect of InMotion Hosting’s services, from its feature set and pricing to performance metrics and customer experiences, helping you determine if it’s the right choice for your web hosting needs.

Overview of InMotion Hosting

Founded in 2001 by Sunil Saxena and Todd Robinson, InMotion Hosting is a privately owned, independent hosting company with an office in Virginia Beach, Virginia, and data centers in California, Virginia and the Netherlands.

Known for its commitment to open-source technology and excellent customer support, InMotion has grown to become one of the largest independent hosting companies in the world.

InMotion Hosting offers many services and web hosting solutions including:

• Shared Hosting
• WordPress Hosting
• VPS Hosting
• Dedicated Servers
• Reseller Hosting
• Website Builder
• Domain Registration and Management

InMotion Hosting Features

InMotion Hosting prides itself on offering a comprehensive set of features designed to provide a superior hosting experience. Let’s explore some of their standout offerings:

1. Free Domain: Shared plans include a free domain registration on select billing terms.
2. Generous Resources: Shared plans come with unmetered bandwidth, unlimited email addresses and 100GB to 300GB of NVMe storage.
3. Free SSL Certificates: All hosting plans come with a free SSL certificate, enhancing security and SEO.
4. Website Builder: BoldGrid, a WordPress-based site builder, is included for free with all hosting plans.
5. Free Website Transfers: InMotion offers free website transfers for new customers, making it easy to switch from another host.
6. 90-Day Money-Back Guarantee: One of the longest in the industry, giving users ample time to test the service.
7. SSH Access: Available on all plans, which is uncommon for shared hosting.
8. Multiple PHP Versions: Users can choose between different PHP versions for compatibility and performance.
9. NVMe SSD Storage: Every shared plan now runs on NVMe SSD storage, which is noticeably quicker than older SATA SSDs.

InMotion Hosting Pricing Plans

InMotion Hosting offers a variety of plans to suit different needs and budgets. Let’s break down their primary hosting options:

Note: Prices may vary based on promotions and contract length.

Shared Hosting:

1. Launch Plan:
   • Starts at $4.79/month (intro price, renews at $14.99/month)
   • Supports 2 websites
   • Includes 100GB NVMe SSD storage, free domain and SSL, unmetered bandwidth, and unlimited email. Support is chat and ticket only.
2. Power Plan:
   • Starts at $5.79/month (intro price, renews at $18.99/month)
   • Supports 10 websites
   • Includes 200GB NVMe SSD storage, free domain and SSL, unmetered bandwidth, unlimited email, and phone support.
3. Pro Plan:
   • Starts at $10.59/month (intro price, renews at $25.99/month)
   • Supports 40 websites, with WHM access to split them into up to 4 cPanel accounts
   • Includes 2 vCPU cores, 4GB RAM, 300GB NVMe SSD storage, free domain and SSL, unmetered bandwidth, a dedicated IP, and unlimited email.
   • Pro-level performance, 20x UltraStack Speed & Performance.

WordPress Hosting:

Inmotion Hosting offers three types of WordPress hosting, they are:

1. WordPress Hosting using cPanel, pricing starts at $5.29/month (renews at $15.49/month).
2. Managed WordPress Hosting, its pricing starts at $8.33/month for 2 vCPUs, 2GB RAM and 50GB NVMe storage.
3. WooCommerce Hosting, its pricing starts at $10/mo for the self-managed plan (fully managed WooCommerce plans start at $200/mo).

VPS Hosting:

VPS hosting plans start at $13.99/month (intro price, renews at $26.99/month) for “VPS 4 vCPU“, which includes 4 vCPU cores, 8GB RAM, 160GB NVMe SSD storage, 5TB bandwidth, 2 dedicated IPs, free SSL, and DDoS protection. The bigger VPS plans go up to 16 vCPU cores and 32GB RAM.

Dedicated Hosting:

InMotion Hosting offers five managed dedicated server plans: Aspire, Essential, Advanced, Elite and the high-capacity CC-2000.

Prices start at $35.00/month on a 12-month term (renews at $49.99/month) for “Aspire“, which includes a 4-core/8-thread Xeon CPU, 16GB RAM, 960GB SSD storage, an unmetered 1Gbps connection, and 1 dedicated IP. The next step up, Essential, costs $99.99/month with 64GB RAM and 2TB SSD.

InMotion Hosting Pros and Cons

To provide a balanced view, let’s explore the advantages and disadvantages of choosing InMotion Hosting:

Pros:

1. Excellent uptime and performance
2. U.S.-based customer support is available 24/7
3. 90-day money-back guarantee
4. User-friendly cPanel interface
5. Strong focus on customer education with extensive tutorials
6. SSH access is available on all plans
7. BoldGrid website builder included for free
8. Allows users to choose the datacenter they prefer

Cons:

1. No Windows-based servers (Linux only)
2. Only three data center locations (Virginia, California and Amsterdam), so visitors in Asia or Australia may see slower load times
3. Upsells during the checkout process can be annoying

Performance and Uptime

InMotion Hosting is known for its reliable performance. Here’s what you can expect:

Uptime:

InMotion Hosting offers a 99.99% uptime guarantee on its Power and Pro shared plans, which beats the usual 99.9%. In our earlier long-term testing, InMotion often reached 99.99% uptime.

Read: Reasons Why Uptime is Important For Website Hosting?

Speed:

The website loading speed can vary depending on the hosting plan and website optimization. In our tests:

• Shared Hosting: The average page load time is 2.93 seconds, which is good for shared hosting.
• WordPress Hosting: Showed improved performance with average load times between 900ms to 1800ms.

InMotion uses NVMe SSD storage on its shared, WordPress and VPS plans (SSD or NVMe on dedicated servers), which contributes to faster data retrieval and overall better performance compared to traditional HDD storage.

Customer Support

InMotion Hosting prides itself on its customer support, which is often cited as one of its strongest features:

Support channels:

• 24/7/365 U.S.-based support
• Live Chat: Available round-the-clock
• Phone Support: Available on the Power and Pro shared plans and higher (the Launch plan is chat and ticket only)
• Email/Ticket System: For non-urgent queries
• Knowledge Base

InMotion maintains an extensive knowledge base with articles, tutorials, and guides covering a wide range of topics. This resource is invaluable for users who prefer to troubleshoot issues independently.

Video tutorials:

The company offers a series of video tutorials on their YouTube channel, covering everything from account setup to advanced server management.

Community support:

InMotion hosts an active community forum where users can share experiences, ask questions, and get help from both InMotion staff and other users.

Support quality:

The quality of support is generally excellent. InMotion’s support team is known for being knowledgeable, patient, and helpful. They’re capable of assisting with both basic and advanced issues.

Response times are quick, with live chat queries often answered within minutes. Email support can take a few hours to a day, depending on the complexity of the issue.

User Experience

InMotion Hosting aims to provide a user-friendly experience for both beginners and experienced users:

Control panel:

InMotion uses cPanel, the industry-standard control panel known for its user-friendly interface. This makes it easy to manage domains, email accounts, databases, and more.

Account management panel (AMP):

InMotion’s custom Account Management Panel allows for easy management of billing, support tickets, and account details. It’s intuitive and well-organized.

Website builder:

InMotion includes the BoldGrid website builder for free. BoldGrid is a powerful, WordPress-based builder that offers:

• Drag-and-drop functionality
• Numerous responsive templates
• WooCommerce integration for e-commerce
• SEO tools

One-click installations:

InMotion offers easy installation of popular applications like WordPress, Joomla, and PrestaShop through Softaculous in cPanel.

Developer-friendly features:

For more advanced users, InMotion offers:

• SSH Access on all plans
• Git version control
• Multiple PHP versions
• Ruby, Perl, Python and Node.js support

Security Features

InMotion Hosting takes security seriously and offers several features to protect your website:

• Free SSL Certificates: All hosting plans come with a free SSL certificate, ensuring encrypted connections between your website and its visitors.
• DDoS Protection: InMotion employs advanced DDoS protection measures to keep your website safe from attacks.
• Backups: Automatic backups come through InMotion’s Backup Manager, which is a paid add-on on shared plans, so budget for it if you need daily restore points. You can also make your own backups in cPanel.
• Hack Protection: InMotion uses several security measures to prevent hacking attempts, including DDoS protection and malware monitoring.
• Security Updates: InMotion regularly updates all server software to patch any known vulnerabilities.
• Malware Protection: InMotion offers Sucuri Security, a comprehensive security suite, as an add-on for additional protection against malware and other threats.

InMotion Hosting Alternatives

While InMotion Hosting offers robust hosting solutions, it’s worth considering alternatives to ensure you find the best fit for your needs. Here are some popular InMotion Hosting alternatives:

1. Bluehost

• Official WordPress.org recommended host
• Slightly lower starting prices
• Free domain for the first year
• Best for: WordPress users and beginners

2. SiteGround

• Known for excellent performance and support
• Similar pricing to InMotion
• Advanced security features
• Best for: Users prioritizing performance and support

3. HostGator

• Lower starting prices
• User-friendly for beginners
• 30-day money-back guarantee
• Best for: Budget-conscious users and beginners

4. Hosting.com (formerly A2 Hosting)

• Known for speed, with NVMe storage on every plan
• Developer-friendly features
• 30-day money-back guarantee
• Best for: Developers and high-performance needs

Comparison Table

Conclusion

InMotion Hosting stands out as a solid choice in the web hosting market, particularly for small to medium-sized businesses and those who value excellent customer support.

Its strengths lie in its performance, feature-rich plans, and commitment to customer satisfaction.

The company’s move to NVMe SSD storage, even on the entry-level Launch plan, contributes to faster website loading times.

The inclusion of features like SSH access on all plans and the BoldGrid website builder adds value, especially for more tech-savvy users or those looking to create a website without coding knowledge.

InMotion’s 90-day money-back guarantee is one of the longest in the industry, providing ample time to thoroughly test their services.

Their U.S.-based support team is knowledgeable and available 24/7, which is a significant advantage for many users.

Read also:
HostGator Review
Spaceship.com Review
Hostinger Review