How to Setup Cloudways Rackspace Email Add-on Step by Step

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Do you want your business to have a business email like ([email protected]) to send and receive emails on Cloudways Rackspace?

For just $1/month per mailbox with unlimited aliases, Cloudways has partnered with Rackspace technology to offer their reliable Rackspace email service.

Rackspace Email is an affordable, business-class email hosting solution with any time, anywhere access and a 100% uptime guarantee.

Cloudways Rackspace Email costs $1 every month, while in the Rackspace platform, the cheapest email plan costs $2.99/month.

Rackspace Email Pricing
Rackspace Email Pricing

By the end of this tutorial, you will be able to send and receive emails on your Rackspace mailbox using the Rackspace addon on Cloudways.

Step 1: Select Rackspace Email From Cloudways Add-ons

Log into your Cloudways account. Click the menu icon in the top menu bar, from there select Add-ons.

Cloudways Menu Icon
Cloudways Menu Icon

This will take you to the Addons page, where you will find all Cloudways addons including Rackspace Add-on.

Click the pin edit icon aligned besides the Rackspace addon to start setting up the Rackspace mailbox.

Cloudways Add-ons
Cloudways Add-ons

Read also: Cloudways features and add-ons

Step 2: Setup Rackspace Mailbox

Once you click on the edit icon, the Rackspace Email window will pop up.

In this window, you will see all the features and options that Rackspace provides on the Cloudways platform. And you can add as many mailboxes as you want.

Cloudways Add Rackspace Mailbox
Cloudways Add Rackspace Mailbox

Let’s start by adding a mailbox.

Click Add Mailbox.

In the next window add your business emails ([email protected]) and add a password for your mailbox. Then click Save Changes.

The password should contain at least eight characters including a combination of uppercase, lowercase characters, and a number.

Cloudways Add Rackspace Mailbox
Cloudways Add Rackspace Mailbox

If you create 3 business emails aliases for the same domain name ([email protected] [email protected][email protected]), it only costs you $1/month.

If you make 3 mailboxes for three different domains, it costs you $3/month.

Cloudways Rackspace Price JPG
Cloudways Rackspace Price JPG

You can add as many mailboxes as you want.

Now you can log in to your mailbox on Rackspace using the credentials you just created.

Go to “cloudways.mymailsrvr.com“, enter your business email you just created and your password, then click Log In.

Cloudways Mymailsrvr
Cloudways Mymailsrvr

When you do that, you will be logged into your Rackspace mailbox. where you will be able to send, receive, and manage your emails.

Cloudways Rackspace Mailbox
Cloudways Rackspace Mailbox

Step 3: Add DNS Records to Your Domain

Your mailbox has been created, but it’s not yet eligible for sending and receiving emails.

To start receiving emails you have to add records to your domain’s DNS. These records are:

MX records: specify a mail server responsible for accepting messages addressed to your domain

TXT record: to check for domain-specific policies such as SPF, DKIM, and DMARC. to reduce unwanted SPAM and spoofing from your domain and ensure that outgoing emails are delivered.

CNAME record: Canonical Name (CNAME) records specify that a domain name is an alias for another domain.

To configure your DNS records go to your domain hosting platform > your domain name > your domain name DNS settings.

Add the Rackspace DNS records below to your domain DNS records as you see in the photo below.

TypeHostnameDestinationPriorityTTL
MX@ or left blankmx1.emailsrvr.com 10 3600 seconds or lowest allowed
MX@ or left blankmx2.emailsrvr.com203600 seconds or lowest allowed
TXT@ or left blankv=spf1 include:emailsrvr.com ~allNA3600 seconds or lowest allowed
CNAMEautodiscoverautodiscover.emailsrvr.comNA3600 seconds or lowest allowed
Cloudways Rackspace DNS Records
Cloudways Rackspace DNS Records

Now you have successfully set up your DNS for your domain, and your mailbox is ready to send and receive emails.

Your new settings should work instantly. But in some cases, it may take up to 24 hours to propagate.

Read also: Point domain name to Cloudways website.

Step 4: Create Aliases

Aliases allow you to create additional email addresses that point to existing mailboxes, without having to create separate mailboxes.

For example, if you made a business email ([email protected]), you can make ([email protected]) and/or ([email protected]), etc, without having separate mailboxes or paying extra money.

You can manage all your Aliases on the same mailbox with the same login credentials.

To create Aliases connected to your domain name go to Cloudways Rackspace add-on and click the edit icon to open the Rackspace settings window, then click on the ALIASES tab.

Cloudways Rackspace Aliases
Cloudways Rackspace Aliases


From there, enter the Alias you want to create and select the domain from the dropdown menu.

Next, select the main email address that you want the Alias to connect with, click Add and then Save Changes.

Cloudways Rackspace New Alias
Cloudways Rackspace New Alias

You can create as many aliases as you need, just repeat this process again whenever you want to create a new Alias.

Cloudways Rackspace Aliases
Cloudways Rackspace Aliases

Step 5: Setting up Forwarding Mail

With this Cloudways Rackspace feature, you can forward emails from your Rackspace mailbox to any other mailbox such as Gmail.

To set up mail forwarding, go to the Forwarding Mail tab and click ad Forwarding.

Select the mailbox that you want the emails to be forwarded from it from the drop-down menu. Next enter the emails address where you want to forward the emails.

If you want to save copies of forwarded emails on your Cloudways Rackspace mailbox, click on the checkbox.

If you want to add another mail forwarding, click Add Email.

Finally, click Save Changes.

Cloudways Rackspace Forwarding Emails
Cloudways Rackspace Forwarding Emails

Rackspace email is a reliable email service, and with Cloudways it’s even better. You can manage your websites and your emails on the same platform.

Cloudways Rackspace Add-on Frequently Asked Questions

Here are the most common questions to be answered:

For $1/mo will I get the same services as Rackspace provides with direct accounts?

Yes, you will get all the same features using Rackspace Email Addon which you will get directly from Rackspace.

For instance, 25GB mailbox, Secure IMAP (Outlook & Mobile), domain aliases, Web-based, anywhere access, and a lot more.

Can I set up a separate Rackspace account for my clients?

Yes, you can set up a separate Rackspace account for your clients. Just make a mailbox for your client as we did earlier and give him the access details.

Does Cloudways offers email migration?

Yes, Cloudways does offer email migration from your old email hosting to their platform.

How much Cloudways charges for Email Migration?

Cloudways charges $10 for email migrations per mailbox.

Read also:
Cloudways review.
Create a website on Cloudways.

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